• Home
  • /
  • Information
  • /
  • Exchange and return policy

Exchange and return policy

 

 

 

 

1. For customers shopping online

  • Customers can free exchange or return within 8 days starting from purchasing date ( base on payment invoice) in the cases below:
  • Product is not the same with photo on website: exchange or refund 100% and free transportation for return product..
  • Product gets technical defect: replace or refund 100% and free transport for return product.
  • Product is not satisfied consumer’s demand: exchange ( pls pay for delivery cost)


2. For customers shopping at store

  • Customer can exchange product within 8 days starting from purchasing date in the cases below:
  • Product gets defective because of manufacturer such as peeling off joint line, loose/skip/broken stitch, broken zipper, peeling off sole…
  • Product is not satisfied customer’s demand


3. Exchange or return conditions

  • Customer keeps purchase invoice which has customer information (name, telephone no.)
  • Product hasn’t been used yet.
  • Product still label, not be dirty and scratched
  • 0993123456 Cuong Lost Leather is pleasure to serve customers.

 

Contact Info

Buy wholesale crocodile leather product

Hotline: 0993 123456

Opening time: 8h30 - 20h
Email: lostinsaigon2016@gmail.com
http://casaucuonglost.com/

Showroom 1 :  201 Nguyen Thi Minh Khai Street - Nguyen Cu Trinh ward, District 1 , HCM city. (Inside main gate -Vietnam Red Cross Society)
Showroom 2 : 164/3A Tran Quoc Thao Street - Ward 7 - District 3 - HCM city.
Showroom 3 : 63 gateway 1194 - Lang Street - Cau Giay District- Hanoi.
Manufacturer: 88/18 Street K5 -  Trung Lan Hamlet- Ba Diem Ward, Hoc Mon District, HCMC.      

Map
bản đồ